Identified - An outage from a common cloud provider is affecting Signal Sciences Cloud WAF users. During the outage, impacted customers will not have the ability to add, edit, or delete existing Cloud WAF instances in the SigSci console. Traffic for existing Cloud WAFs are not affected.
Dec 7, 19:26 UTC
Monitoring - We are still investigating the root cause, but any impact on customers has been resolved.
Dec 7, 17:47 UTC
Update - We are continuing to work on a fix for this issue.
Dec 7, 16:53 UTC
Identified - Our teams have identified an issue that is currently impacting the Signal Sciences rule generation. Customers may experience delays of up to 15 minutes in updates to rules and IP list changes. All other Signal Sciences systems and functions are unaffected.
Dec 7, 16:50 UTC
Resolved -
This incident has been resolved.
Nov 29, 19:10 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 29, 17:45 UTC
Investigating -
Our teams have detected an issue that is currently impacting Signal Sciences data collectors. New events from agents are not being processed by our back end service, agents may erroneously appear to be offline and agents may not be receiving updated rules sets. Customers may experience also delays in data available in the Signal Sciences console.
Nov 29, 17:12 UTC