Signal Sciences
All Systems Operational
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - From around 20:59 UTC to 21:17 UTC we experienced an outage with our back end data collection services. During this time no agent metrics were being processed and agents may have appeared offline in the Signal Sciences console. The issue has been resolved and all services restored, however any data missing from customer dashboards during the outage will not reappear.
May 5, 21:29 UTC
Monitoring - Back end data processing has been restored and all agents should now be appearing in an online state in the console. We will continue to monitor for stability.
May 5, 21:20 UTC
Investigating - New events from agents are not being processed by our back end service. Customers may experience delays in data available in the Signal Sciences console. During this time the agents may appear offline in the console.
May 5, 21:13 UTC
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Resolved - From around 22:50 UTC to 00:12 UTC we experienced an outage with our back end data collection services. During this time no agent metrics were being processed and agents may have appeared offline in the Signal Sciences console. The issue has been resolved and all services restored, however any data missing from customer dashboards during the outage will not reappear.
Apr 29, 00:55 UTC
Monitoring - Back end data processing has been restored and all agents should now be appearing in an online state in the console. We will continue to monitor for stability.
Apr 29, 00:30 UTC
Identified - The issues with our back end services have been identified and we are working to restore agent processing. Agents may still appear offline in the console at this time.
Apr 28, 23:40 UTC
Investigating - New events from agents are not being processed by our back end service. Customers may experience delays in data available in the Signal Sciences console. During this time the agents may appear offline in the console.
Apr 28, 23:22 UTC
Apr 28, 2021
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021
Resolved - This incident has been resolved.
Apr 24, 19:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 19:38 UTC
Update - We are continuing to investigate this issue.
Apr 24, 19:32 UTC
Investigating - We are investigating an issue with our back end services that may have cause agents to stop receiving updated configuration data from approximately 18:30 UTC. Customers may experience delays with new Rules taking effect, rule decisions being pushed to agents, and issues with rate limiting rules
Apr 24, 19:32 UTC